Terms of membership

Who we are

These terms apply to your account and membership. By creating an account or purchasing membership you agree to these terms. Save a copy for your records.

Who can join

You must be at least 16 and meet any higher minimum age required by the law where you live.

If you cannot legally enter this agreement yourself, obtain the involvement and permission of a parent or guardian who can authorise the membership and payment. Accounts are personal; keep your login secure and provide accurate account details.

A membership does not establish that you hold a driving licence or are old enough to drive.

Membership and renewal

Membership currently costs GBP 14.99 for one year. The total payable, including any applicable taxes, is shown before payment. Your bank may charge currency conversion or other fees. Payments are handled by our payment processor.

Availability may be restricted where providing the service would be unlawful or our payment providers cannot support it.

Renewal options

Choose how you want your yearly membership to work.

• Automatic annual renewal. This is selected by default in the membership form. If you leave it on, you authorise yearly charges until you cancel renewal.
• Single paid year. Switch automatic renewal off before paying. Your membership is scheduled to end after the paid year.

Cancel renewal using Account settings → Manage subscription before the next charge. Cancellation of renewal normally leaves access available until the paid period ends.

We will notify you in advance of price or material renewal changes so you can cancel before they take effect. Changes do not retrospectively increase the price of an already-paid period. Mandatory notice, reminder and cancellation rights in your country continue to apply.

Cancellation and refunds

There is no discretionary money-back guarantee. After any applicable statutory cancellation period, we do not normally refund membership because you changed your mind, used it less than expected, cancelled renewal, or deleted your account.

This does not limit any refund or other remedy required by law.

UK consumers normally have 14 days from entering an online service contract to cancel. Where that right applies, email info@ostariomotorclub.com with your account email and a clear cancellation request.

We will refund the payment within 14 days of receiving your request using the original payment method, unless another method is agreed.

This version does not deduct a usage charge during that statutory period or treat login as a waiver. Different or additional mandatory rights may apply where you live, including to renewals.

You may use this cancellation wording, but do not have to: “To Ostario Group Ltd, 86-90 Paul Street, London, EC2A 4NE, United Kingdom; info@ostariomotorclub.com. I give notice that I cancel my Ostario Motor Club membership. Ordered on: [date]. Name: [name]. Account email: [email]. Address: [address]. Date: [date].” Add your signature only if sending this on paper.

If the service is faulty, materially misdescribed or not provided with legally required care and skill, contact us. We will provide the correction, price reduction, refund or other remedy required by applicable law.

Your content and sharing

You retain ownership of your photos, posts and other content. You grant us a non-exclusive, royalty-free licence to host, copy, resize and display it only as needed to operate, secure and provide the service, including sharing you request and moderation. This does not give us permission to sell your content or use it in unrelated advertising.

Only upload content you have permission to use, including any necessary permission from people shown in it. Do not publish private information about others without authority. You control the available audience settings.

Public content and shared links may be copied or forwarded by recipients; deleting or revoking them cannot remove copies already saved elsewhere. Necessary backups and legal records may remain for a limited period after deletion as described in our Privacy Policy.

Acceptable use and moderation

Follow the Community Guidelines. Do not use the service unlawfully, infringe others’ rights, harass others, upload harmful content, bypass access controls, scrape personal data, or disrupt the service.

We may restrict content or suspend accounts where reasonably necessary to investigate misuse, prevent harm, address payment problems or comply with law.

Where appropriate, we will explain the reason and allow you to respond; urgent safety or legal circumstances may require immediate action.

You can challenge a moderation decision by emailing info@ostariomotorclub.com with the relevant details. Any refund entitlement will be assessed under applicable law; suspension does not automatically remove statutory rights.

Vehicle information, routes and reminders

Vehicle details, artwork, community routes and specifications may be incomplete or inaccurate. They are not professional mechanical, legal, navigation or safety advice.

Check road access, conditions, weather, licensing, insurance and local rules independently. Do not use the site while driving or operate a vehicle unlawfully.

Service reminders are a convenience based on the information you enter. Email can be delayed or fail. You remain responsible for servicing, inspections, tax, insurance and roadworthiness; do not rely on reminders as your sole record.

Availability, changes and responsibility

We aim to keep the service available but do not promise uninterrupted access or permanent availability of every feature. Maintenance, security incidents and provider failures may cause interruptions.

We may make reasonable changes to improve or secure the service. If we discontinue a material paid service, we will give reasonable notice where practicable and provide any refund or remedy required by law.

To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the contract was made, or business losses arising from your use of this personal consumer service.

Nothing excludes liability for fraud, death or personal injury caused by negligence, or any liability or consumer rights that cannot lawfully be limited.

Closing your account

You can request account deletion in Account settings. Cancel automatic renewal and resolve outstanding billing invoices first.

Deletion removes your account content and shared links and ends access to any remaining paid period, subject to your statutory rights. Account deletion and cancellation of renewal are different actions.

You can contact us if you cannot access these controls.

Changes, complaints and applicable law

We may update these terms for legal, security or service changes and will give reasonable notice of material changes. Changes will not remove accrued rights or retrospectively change an existing purchase.

Contact us first with complaints so we can investigate.

These terms are governed by the law of England and Wales, subject to mandatory consumer protections in your country of habitual residence. Nothing prevents you from bringing proceedings in a court available to you under mandatory local law.

If a provision is unenforceable, the remaining terms continue to apply.